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FREQUENTLY ASKED QUESTIONS
Please see below for some frequently asked questions.
Do I need to activate the card before?
What approvals are needed in order to qualify for this program?
What drugs can I use TheRxCard for?
What is my drug cost?
What are the general drug prices at various pharmacies?
Can I use TheRxCard at a retail pharmacy such as HomeStar, CVS, Walmart, Giant, Walgreens, or Wegmans?
Do all pharmacies accept TheRxCard?
What should I do if my pharmacy does not accept TheRxCard?
Can I get my drugs at a compounding pharmacy or telehealth pharmacy such as Hims & Hers or Ro under this program?
Can I use the card for any other expenses besides eligible GLP-1 drugs at eligible pharmacies?
Can I use my FSA to pay for any portion of my GLP-1 drug?
Do I need to create a New User account under Member Login to be able to use TheRxCard?
Does my balance roll forward and accumulate in my account if I do not use it each month?
Is there a Mobile App?
When will I receive my prepaid Visa® debit card?